+17
Under Review

Windows 10S Client

Shane Grocke 4 years ago updated by Brent Pirolli 1 month ago 5 1 duplicate

Now that Windows 10S is out and Applications are locked to the Microsoft Store - we need to still ScreenConnect to our clients using Windows 10S but cannot install the client.  Can the client be added to the Microsoft Store?

Available in Version:

Duplicates 1

We are starting to see more of this as well.  We just move over to connectwise control and currently Bomgar (or previous product) works on this.  Is this a work around with this?

Just reached out to helpdesk about this and wanted to +! this issue. Our users are starting to use the Surface GO and we need a way to continue to support them remotely.

Hi ConnectWise Team,


As Charles and Jason have indicated there is more demand for AutoMate to support newer operating systems i.e. Windows Surface GO and MAC OSX Big Sur.

We are getting a huge demand for Windows Surface GO and MAC OSX Big Sur, however we are unable to provide Automate patching which is a massive hit to our Support and Bottom Line.

Can we please get dev team on to this a.s.a.p?

Cheers,

Dominik Zielonka

We have been seeing more and more S mode computers as well, the fact that we can not remote them makes our job a lot harder. please implement this sooner than later. it has been under review for 2 years. 
Its great that there is the screen connect app in the windows store for us to remote connect from windows S but we really need to be able to remote them

Just ran into this today... Totally insane. Definitely need a 10S app in the Microsoft Store for Support Sessions.