Under Review

Windows 10S Client

Shane Grocke 4 years ago updated by Dominik Zielonka 2 weeks ago 3 1 duplicate

Now that Windows 10S is out and Applications are locked to the Microsoft Store - we need to still ScreenConnect to our clients using Windows 10S but cannot install the client.  Can the client be added to the Microsoft Store?

Available in Version:

Duplicates 1

We are starting to see more of this as well.  We just move over to connectwise control and currently Bomgar (or previous product) works on this.  Is this a work around with this?

Just reached out to helpdesk about this and wanted to +! this issue. Our users are starting to use the Surface GO and we need a way to continue to support them remotely.

Hi ConnectWise Team,

As Charles and Jason have indicated there is more demand for AutoMate to support newer operating systems i.e. Windows Surface GO and MAC OSX Big Sur.

We are getting a huge demand for Windows Surface GO and MAC OSX Big Sur, however we are unable to provide Automate patching which is a massive hit to our Support and Bottom Line.

Can we please get dev team on to this a.s.a.p?


Dominik Zielonka