Whenever the guest laptop lid is closed the host sees a black screen, the guest session is active but the host can't see the screen.  Any Idea when this is going to be resolved.  This happens on Windows 10 guest but not with Windows 7 guest.

I've been upgrading from older versions to the most recent stable version for the past 4 years without any problems but the upgrade from version 19.4 to 19.5 broke my server access. When I try to access my site I get this error: 

Bad Request (Invalid host)

I'm running Ubuntu Server 16.04.6 LTS

I took a snapshot before the upgrade and I was able to back to version 19.4 without any problems.

I would love to upgrade to version 19.5 but I don't why it's not working like before anymore.

If you change the size of a window, then minimize, then click the task bar to reveal that window, it does NOT come back at the size at which it was minimized "IF" you had performed a custom size with the CORNER MOUSE method.

Running 19.5.25928.7265 on Ubuntu and can no longer get clients to connect to a support session. Once the client utility is downloaded and ran on the client computer they get Application validation did not succeed. Unable to continue. This occurs on Chrome, Edge and I.E. I've tested this myself and have the same results trying to connect to a published session. This is not good

This happens if I do a reinstall from the backroom or if I re-run the package installer on the client.  After the client is updated to 6.3 the screen is black when I try to reconnect.  If I restart the computer, everything comes up just fine.  I've been going to menu: Miscellaneous...Reboot and Reconnect...To Normal Mode.  I've updated 20 clients so far and it has happened to every Mac client so far (about 15 of them).  The PC clients work fine. The version I'm updating from btw is 6.1.  I have a lot more to update, but thought I would hold off until I heard back.  

I have a 25 machines in an access group. After accessing the website, and selecting the access group, I cannot scroll down without using the arrow keys. 

I am on a Mac running 10.11.6 (15G22010 - El Capitan) using Chrome 72.0.3626.64. This happens also on my Mac running 10.14 (Mojave), same version of Chrome. 

If I use Safari, I can scroll normally. 

I am seeing issues when trying to blank guest monitor on macOS. The message goes off the screen with no text wrapping, the color choice is also not applying. No issues on windows 10 machines.

Server: Windows 2012 R2
Client macOS Catalina

I have upgraded to the latest version (19.5.25995.7276) in the server & the client.

Following an update from 19.0.23665.7058 to 19.5.25928.7265, the mono process consumes nearly 100% of the CPU.

The upgrade appears to have something wonky with parsing the xml files:

sc:~/Downloads # l
total 57920
drwx------ 3 root root 4096 May 13 2019 ./
drwx------ 21 root root 4096 Dec 3 16:54 ../
drwxrwxrwx 4 root root 4096 Apr 29 2019 ScreenConnect_19.0.23665.7058_Install/
-rw-r--r-- 1 root root 59292244 May 13 2019 ScreenConnect_19.0.23665.7058_Release.tar.gz
sc:~/Downloads # rm -r ScreenConnect_19.0.23665.7058_Install/
sc:~/Downloads # rm ScreenConnect_19.0.23665.7058_Release.tar.gz
sc:~/Downloads # l
total 41240
drwx------ 2 root root 4096 Dec 3 16:56 ./
drwx------ 21 root root 4096 Dec 3 16:54 ../
-rw-r--r-- 1 root root 42221568 Dec 3 16:56 ScreenConnect_19.5.25928.7265_Release.tar.gz
sc:~/Downloads # l
total 75864
drwx------ 2 root root 4096 Dec 3 16:56 ./
drwx------ 21 root root 4096 Dec 3 16:54 ../
-rw-r--r-- 1 root root 77672555 Dec 3 16:56 ScreenConnect_19.5.25928.7265_Release.tar.gz
sc:~/Downloads # tar -xf ScreenConnect_19.5.25928.7265_Release.tar.gz
sc:~/Downloads # cd ScreenConnect_19.5.25928.7265_Install/
sc:~/Downloads/ScreenConnect_19.5.25928.7265_Install # l
total 28
drwxrwxrwx 4 root root 4096 Nov 22 15:18 ./
drwx------ 3 root root 4096 Dec 3 16:56 ../
drwxrwxrwx 3 root root 4096 Nov 22 15:18 Installer/
-rwxrwxrwx 1 root root 9512 Nov 21 16:52 install.sh*
drwxrwxrwx 13 root root 4096 Nov 22 15:18 ScreenConnect/
sc:~/Downloads/ScreenConnect_19.5.25928.7265_Install # ./install.sh

Welcome to the ScreenConnect Installer

The installer will do these things:
1) Prompt you for installation options
2) Display a list of actions to be taken
3) Prompt you for execution of the actions
4) Execute the actions

Where would you like to install ScreenConnect?
[/opt/screenconnect]

It appears that there is already an installation at /opt/screenconnect (19.0.23665)
Would you like to upgrade?
(Y/n):

Searching for service script locations, this may take a moment...
Found init.d directory: /etc/init.d and rcX.d: /etc/init.d/rcX.d

What would you like as the service name for this ScreenConnect installation?
[screenconnect]

The installation will perform the following actions:
- Stop existing service screenconnect if running
- Remove startup links pointing to script at /etc/init.d/screenconnect
- Remove service start script at /etc/init.d/screenconnect
- Back up the existing configuration
- Create service script at /etc/init.d/screenconnect
- Create startup links in /etc/init.d/rcX.d/ directories
- Copy files into /opt/screenconnect
- Restore backed up configuration
- Transform configuration files
- Start screenconnect service

Do you want to install ScreenConnect?
(Y/n):

Running 'Stop existing service screenconnect if running'...
Running 'Remove startup links pointing to script at /etc/init.d/screenconnect'...
Running 'Remove service start script at /etc/init.d/screenconnect'...
Running 'Back up the existing configuration'...
Running 'Create service script at /etc/init.d/screenconnect'...
Running 'Create startup links in /etc/init.d/rcX.d/ directories'...
Running 'Copy files into /opt/screenconnect'...
Running 'Restore backed up configuration'...
Running 'Transform configuration files'...

Unhandled Exception:
System.Xml.Xsl.XslTransformException: Attribute and namespace nodes cannot be added to the parent element after a text, comment, pi, or sub-element node has already been added.
at System.Xml.Xsl.Runtime.XmlQueryOutput.ThrowInvalidStateError (System.Xml.XPath.XPathNodeType constructorType) [0x000cf] in :0
at System.Xml.Xsl.Runtime.XmlQueryOutput.ConstructInEnumAttrs (System.Xml.XPath.XPathNodeType rootType) [0x0001f] in :0
at System.Xml.Xsl.Runtime.XmlQueryOutput.WriteStartAttribute (System.String prefix, System.String localName, System.String ns) [0x0001e] in :0
at System.Xml.Xsl.Runtime.XmlQueryOutput.WriteStartAttributeLocalName (System.String localName) [0x00000] in :0
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.Root(System.Xml.Xsl.Runtime.XmlQueryRuntime)
at (wrapper dynamic-method) System.Object.Execute(System.Xml.Xsl.Runtime.XmlQueryRuntime)
at System.Xml.Xsl.XmlILCommand.Execute (System.Object defaultDocument, System.Xml.XmlResolver dataSources, System.Xml.Xsl.XsltArgumentList argumentList, System.Xml.Xsl.Runtime.XmlSequenceWriter results) [0x00020] in :0
at System.Xml.Xsl.XmlILCommand.Execute (System.Object defaultDocument, System.Xml.XmlResolver dataSources, System.Xml.Xsl.XsltArgumentList argumentList, System.Xml.XmlWriter writer) [0x0004f] in :0
at System.Xml.Xsl.XslCompiledTransform.Transform (System.Xml.XmlReader input, System.Xml.Xsl.XsltArgumentList arguments, System.Xml.XmlWriter results, System.Xml.XmlResolver documentResolver) [0x0000d] in :0
at System.Xml.Xsl.XslCompiledTransform.Transform (System.String inputUri, System.Xml.Xsl.XsltArgumentList arguments, System.IO.Stream results) [0x00029] in :0
at Xsl.Program.Main (System.String[] args) [0x0007b] in :0
[ERROR] FATAL UNHANDLED EXCEPTION: System.Xml.Xsl.XslTransformException: Attribute and namespace nodes cannot be added to the parent element after a text, comment, pi, or sub-element node has already been added.
at System.Xml.Xsl.Runtime.XmlQueryOutput.ThrowInvalidStateError (System.Xml.XPath.XPathNodeType constructorType) [0x000cf] in :0
at System.Xml.Xsl.Runtime.XmlQueryOutput.ConstructInEnumAttrs (System.Xml.XPath.XPathNodeType rootType) [0x0001f] in :0
at System.Xml.Xsl.Runtime.XmlQueryOutput.WriteStartAttribute (System.String prefix, System.String localName, System.String ns) [0x0001e] in :0
at System.Xml.Xsl.Runtime.XmlQueryOutput.WriteStartAttributeLocalName (System.String localName) [0x00000] in :0
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.Root(System.Xml.Xsl.Runtime.XmlQueryRuntime)
at (wrapper dynamic-method) System.Object.Execute(System.Xml.Xsl.Runtime.XmlQueryRuntime)
at System.Xml.Xsl.XmlILCommand.Execute (System.Object defaultDocument, System.Xml.XmlResolver dataSources, System.Xml.Xsl.XsltArgumentList argumentList, System.Xml.Xsl.Runtime.XmlSequenceWriter results) [0x00020] in :0
at System.Xml.Xsl.XmlILCommand.Execute (System.Object defaultDocument, System.Xml.XmlResolver dataSources, System.Xml.Xsl.XsltArgumentList argumentList, System.Xml.XmlWriter writer) [0x0004f] in :0
at System.Xml.Xsl.XslCompiledTransform.Transform (System.Xml.XmlReader input, System.Xml.Xsl.XsltArgumentList arguments, System.Xml.XmlWriter results, System.Xml.XmlResolver documentResolver) [0x0000d] in :0
at System.Xml.Xsl.XslCompiledTransform.Transform (System.String inputUri, System.Xml.Xsl.XsltArgumentList arguments, System.IO.Stream results) [0x00029] in :0
at Xsl.Program.Main (System.String[] args) [0x0007b] in :0
Running 'Start screenconnect service'...

Installation complete!

Trying to figure out the best URL for you to use...

To access your new ScreenConnect installation, open a browser and navigate to:
http://localhost:8040/Host

sc:~/Downloads/ScreenConnect_19.5.25928.7265_Install #

Hi again. In the last 4 or 5 years that I have been using ScreenConnect the upgrades have been smooth and brilliant. But with the broken "stable" version v19.4.x I had to upgrade to v19.5.x to fix the mobile app issue.

Server details:

Ubuntu 18.04.3 LTS

Latest packages installed of everything stock

Nginx reverse proxy (can send config files, but that isn't the problem here)

When I upgrade (even now with the latest variant of v19.5.x) it shows the following:

Unhandled Exception:
System.Xml.Xsl.XslTransformException: Attribute and namespace nodes cannot be added to the parent element after a text, comment, pi, or sub-element node has already been added.
at System.Xml.Xsl.Runtime.XmlQueryOutput.ThrowInvalidStateError (System.Xml.XPath.XPathNodeType constructorType) [0x000cf] in :0
at System.Xml.Xsl.Runtime.XmlQueryOutput.ConstructInEnumAttrs (System.Xml.XPath.XPathNodeType rootType) [0x0001f] in :0
at System.Xml.Xsl.Runtime.XmlQueryOutput.WriteStartAttribute (System.String prefix, System.String localName, System.String ns) [0x0001e] in :0
at System.Xml.Xsl.Runtime.XmlQueryOutput.WriteStartAttributeLocalName (System.String localName) [0x00000] in :0
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.Root(System.Xml.Xsl.Runtime.XmlQueryRuntime)
at (wrapper dynamic-method) System.Object.Execute(System.Xml.Xsl.Runtime.XmlQueryRuntime)
at System.Xml.Xsl.XmlILCommand.Execute (System.Object defaultDocument, System.Xml.XmlResolver dataSources, System.Xml.Xsl.XsltArgumentList argumentList, System.Xml.Xsl.Runtime.XmlSequenceWriter results) [0x00020] in :0
at System.Xml.Xsl.XmlILCommand.Execute (System.Object defaultDocument, System.Xml.XmlResolver dataSources, System.Xml.Xsl.XsltArgumentList argumentList, System.Xml.XmlWriter writer) [0x0004f] in :0
at System.Xml.Xsl.XslCompiledTransform.Transform (System.Xml.XmlReader input, System.Xml.Xsl.XsltArgumentList arguments, System.Xml.XmlWriter results, System.Xml.XmlResolver documentResolver) [0x0000d] in :0
at System.Xml.Xsl.XslCompiledTransform.Transform (System.String inputUri, System.Xml.Xsl.XsltArgumentList arguments, System.IO.Stream results) [0x00029] in :0
at Xsl.Program.Main (System.String[] args) [0x0007b] in :0
[ERROR] FATAL UNHANDLED EXCEPTION: System.Xml.Xsl.XslTransformException: Attribute and namespace nodes cannot be added to the parent element after a text, comment, pi, or sub-element node has already been added.
at System.Xml.Xsl.Runtime.XmlQueryOutput.ThrowInvalidStateError (System.Xml.XPath.XPathNodeType constructorType) [0x000cf] in :0
at System.Xml.Xsl.Runtime.XmlQueryOutput.ConstructInEnumAttrs (System.Xml.XPath.XPathNodeType rootType) [0x0001f] in :0
at System.Xml.Xsl.Runtime.XmlQueryOutput.WriteStartAttribute (System.String prefix, System.String localName, System.String ns) [0x0001e] in :0
at System.Xml.Xsl.Runtime.XmlQueryOutput.WriteStartAttributeLocalName (System.String localName) [0x00000] in :0
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.(System.Xml.Xsl.Runtime.XmlQueryRuntime,System.Xml.XPath.XPathNavigator)
at (wrapper dynamic-method) System.Object.Root(System.Xml.Xsl.Runtime.XmlQueryRuntime)
at (wrapper dynamic-method) System.Object.Execute(System.Xml.Xsl.Runtime.XmlQueryRuntime)
at System.Xml.Xsl.XmlILCommand.Execute (System.Object defaultDocument, System.Xml.XmlResolver dataSources, System.Xml.Xsl.XsltArgumentList argumentList, System.Xml.Xsl.Runtime.XmlSequenceWriter results) [0x00020] in :0
at System.Xml.Xsl.XmlILCommand.Execute (System.Object defaultDocument, System.Xml.XmlResolver dataSources, System.Xml.Xsl.XsltArgumentList argumentList, System.Xml.XmlWriter writer) [0x0004f] in :0
at System.Xml.Xsl.XslCompiledTransform.Transform (System.Xml.XmlReader input, System.Xml.Xsl.XsltArgumentList arguments, System.Xml.XmlWriter results, System.Xml.XmlResolver documentResolver) [0x0000d] in :0
at System.Xml.Xsl.XslCompiledTransform.Transform (System.String inputUri, System.Xml.Xsl.XsltArgumentList arguments, System.IO.Stream results) [0x00029] in :0
at Xsl.Program.Main (System.String[] args) [0x0007b] in :0

The extension is broken after 19.5 update