Welcome to the ConnectWise View Bug Report Forum

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Refresher:

ConnectWise View gives a knowledgeable expert the ability to connect to a field tech's or customer's mobile device camera. Ultimately, these "experts" will be able to see what's going on and assist the technician/customer without having to travel offsite. 


Below are a few tips and rules for those who wish to participate, please read through them. 

Tips

  • Search for an existing bug report before adding your own. This helps us prevent duplicate entries and improve bug tracking.
  • If you find a matching bug report, give it a thumbs up and throw in a comment with more details about the problem.
  • If you can't find a request for an item you need, create your own bug report.
  • Provide as many details as you can, especially:
    • Platform (iOS, Android, etc.)
    • Connection (WiFi or Mobile Data)
    • Mobile device OS, model, etc.
    • Browser(s) used 

Rules

  • No spam, advertising, or self-promotion.
  • No offensive posts, links, or images.
  • Only one request per post.
  • Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.

Thank you for sharing your thoughts with us!

0
Under review

Windows 11 Screen flashing on connect to client with many monitors

rafal.blaszczok 2 months ago 0
0
Under review

messages received counter

rperalta 3 months ago 0
+1
Under review

Unrecoverable connectwise clients

Josh Jacklin 6 months ago updated 4 months ago 3
0
Under review

Control Locks when you Join a session

kcampbell 4 months ago 0
0
Under review

tchat answering problem

HLA 6 months ago 0
+3
Fixed

Persist negotiating connection message

anonymous 3 years ago updated by Dee Cater (Product Marketing Manager) 1 year ago 2
0
Not a bug

Error when opening links on ios

econtreras 2 years ago updated by Dee Cater (Product Marketing Manager) 1 year ago 2
0
Fixed

Samsung Galaxy 5S no front camera

rcoton 4 years ago updated by Dee Cater (Product Marketing Manager) 1 year ago 2
0
Fixed

Ability To See Camera On iPhone From Presenter POV.

Max 3 years ago updated by Dee Cater (Product Marketing Manager) 1 year ago 7