Welcome to the ConnectWise View Bug Report Forum

If you do not have an account, click "Sign in/ Sign up" to get started.


ConnectWise View gives a knowledgeable expert the ability to connect to a field tech's or customer's mobile device camera. Ultimately, these "experts" will be able to see what's going on and assist the technician/customer without having to travel offsite. 

Below are a few tips and rules for those who wish to participate, please read through them. 


  • Search for an existing bug report before adding your own. This helps us prevent duplicate entries and improve bug tracking.
  • If you find a matching bug report, give it a thumbs up and throw in a comment with more details about the problem.
  • If you can't find a request for an item you need, create your own bug report.
  • Provide as many details as you can, especially:
    • Platform (iOS, Android, etc.)
    • Connection (WiFi or Mobile Data)
    • Mobile device OS, model, etc.
    • Browser(s) used 


  • No spam, advertising, or self-promotion.
  • No offensive posts, links, or images.
  • Only one request per post.
  • Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.

Thank you for sharing your thoughts with us!

Under review

Toolbox Deploy

trex2002ro 2 weeks ago 0

ConnectWise Control View does not work on S20s

Andoni Usubiaga 4 months ago updated 4 weeks ago 6

Text option has disappeared from "Connectwise View"

Kiwi_Sam 1 month ago updated by Dee Cater (Product Marketing Manager) 4 weeks ago 7
Not a bug

Launch View button missing

Izzy 2 years ago updated by Dee Cater (Product Marketing Manager) 4 weeks ago 2
Under review

ScreenConnect_20.7.29220.7493 not working with ConnectWise Manage

Rox Cornette 2 months ago updated by Simon (Annet) 2 months ago 1
Under review

Taking a snapshot freezes the video feed

Simon (Annet) 7 months ago updated 3 months ago 3
Under review

iOS screen performance issues

felipe 10 months ago updated by Eric Davis 10 months ago 0
Under review

ClickOnce - Unknown Publisher

Sean Keown 1 year ago updated by Claus Tjørndal 10 months ago 3
Under review

on android 9.1 mouse no refresh and screen garbage no good refresh

aodinfo 11 months ago updated 11 months ago 2
Under review

Error when opening links on ios

econtreras 1 year ago 0