We found running this in Powershell will fix the issue. You can connect to backstage to run the powershell commands, and then swap to the console and the display should be responsive.

mkdir C:\temp
cd C:\temp
Invoke-WebRequest https://www.amyuni.com/downloads/usbmmidd_v2.zip -O usmb.zip
tar -xf .\usmb.zip
cd .\usbmmidd_v2\
.\deviceinstaller64.exe install .\usbmidd.inf usbmmidd
.\deviceinstaller64.exe enableidd 1