some of us just don’t want to install Rosetta 2 at all. And there is no excuse why ConnectWise does not have a M1 native screen connect because they have a iOS version which is arm based code. Either unlock that in the App Store to run on M1 Macs or update your desktop client. This issue is annoying enough for me to dump ConnectWise completely and use competitors that have the ability to stay current and relevant