I agree with the posters above. It seems running an RMM system these days really just means cause more issues than before???
I am also finding support is that bad, I actually avoid contacting them knowing the immense amount of my time that will be wasted.
Level 1 read all of their generic trouble shooting and get you to do all the usual, before passing the issue onto someone with brains.... usually all ended by 'its a known issue with no ETA on a fix. Nice.
I agree with the posters above. It seems running an RMM system these days really just means cause more issues than before???
I am also finding support is that bad, I actually avoid contacting them knowing the immense amount of my time that will be wasted.
Level 1 read all of their generic trouble shooting and get you to do all the usual, before passing the issue onto someone with brains.... usually all ended by 'its a known issue with no ETA on a fix. Nice.