I am having the same issue on one new Server 2019 server. it is a Hyper-V VM on a server 2019 host. when I try to connect, screen freezes on locked screen and I get the error above on my workstation and on the server I am trying to connect to. I have 4 servers at this client, 2 physical, 2 VM's but only have the issue with one VM. I can connect when the Hyper-V host is connected to the VM [has vm open in Hyper-V], but as soon as the host closes the vm, I cannot connect anymore.
That must have been it. my Screenconnect server was off by 3 minutes. Set time and Authy is now working. Thank You for the info!!!
I have tried to use Authy with Screenconnect without success. can you please explain how you accomplished this? I scanned the QR code with Authy as described in the link above, I then put the corresponding code that was generated in Screenconnect Security/user. when I try to login, I enter the code from Auth, but it say's incorrect credentials. Am I supposed to put something other than "goog:xxxxxxxxxxxxx" in the security section of screenconnect section?
Customer support service by UserEcho