given that they are working on a new platform solution at the moment, i don't expect that the existing suite of products will receive anything more than security updates. i haven't seen any notable changes on the labtech or screenconnect stuff for years.

all new development work is being done on the new platform. from last time i checked it hadn't yet reached feature parity.

i'm a little concerned that native M1 support is taking so long. other companies like Anydesk got their remote control for M1 sorted out last year (2020). we plan to roll out new Mac's with an alternative remote control package that supports M1 natively to ensure we can support our clients adequately.