Your comments
Hello,
Basically we want to be able to automatically group users support sessions based on their assigned role/roles:
E.g.
Role: Service Desk Analyst
Session Group: Service Desk Analyst Support Sessions
The idea is to automatically group sessions without the need for the users to prefix session names, add an organisation or anything really. This would massively simplify the administration of the system for us.
Customer support service by UserEcho
Hello,
I do indeed, I'll select tomorrow, but I am free today