Chromebook, iOS, android client

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  • updated
  • Under Review

Currently, in my instance, I can only create a client install for Windows, Mac or Linux.  I want to be able to remotely view the screen (and control if possible) Chromebook, iOS and Android devices.  Tablets, phones, etc.

Splashtop and Teamviewer already have this.  Why doesn't ScreenConnect?

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-1
Rishikesh Gajul
  • Completed

Hi Peter,

To have this ability you require to install Control app on your devices - ChromeBook, Tablets, Phones (iPhone & Android) etc. Then you can view and take control of such devices.

To learn more, please click below links:
https://docs.connectwise.com/ConnectWise_Control_Documentation/Mobile_apps/Android

https://docs.connectwise.com/ConnectWise_Control_Documentation/Mobile_apps/iOS/Control_a_remote_machine_from_an_iOS_device

https://docs.connectwise.com/ConnectWise_Control_Documentation/Mobile_apps/Chrome_OS/Control_a_remote_machine_from_a_Chrome_OS_device

Hope this helps !!

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1
Magnus Alexandersson

i think he means that he wants to remote control chromebook, tablets and phones.. (install Access) like we can to windows pc, ios etc etc.

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0
Tech

Any news about this?

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0
Rishikesh Gajul
  • Under Review

Hi,

We are currently investigating this request and cannot provide ETA for the same.

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0
Peter Groman
Quote from Magnus Alexandersson

i think he means that he wants to remote control chromebook, tablets and phones.. (install Access) like we can to windows pc, ios etc etc.

Correct.  I'm not asking to use MY iPhone or iPad to control a remote PC.

I have users that need help with something on their Chromebooks, iPads or cell phones

And just Viewing the device helps, but controlling it is really the need.

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0
Jacob Blankenburg

Any update on this?

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0
Trevor Nuttall

Any updates on this? We are using android devices for Kiosks and digital signage and would love to be able to remotely view, manage and control them.

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Alaponuke

Same request here, I have several (100) Chromebooks so far, and I need to provide support remotely

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Robs

Where I work manages some clients that have chromebooks and some of our other clients are looking at switching to Chromebooks. This is almost a needed feature for the types of users we have to deal with, I'm kind of shocked it's not already a feature.



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