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Under Review

Pass user from Control to the logs in zendesk for support sessions

AlexL 4 years ago • updated by Caitlin M Barnes (Product Manager) 4 years ago • 1

When a support session is closed from the control plugin, the user that the API token belongs to, to connect Control to Zendesk shows as the user, instead of the actual user that created and end the session.

Available in Version:
Under Review
Caitlin M Barnes (Product Manager) 4 years ago

Customer support service by UserEcho