I'm having same issue. When I have "Guest Monitor Blank" and do PrtScrn or Snipping Tool to take a screenshot, the screenshot is of the ScreenConnect logo on the blank Guest screen. I want it to be of what I can see on MY screen, remotely accessing the guest. Not really sure why anybody would want to take a screenshot of what is known to be a blank screen. Work-around is to unblank guest, take screenshot, then RE-blank the guest. Awfully cumbersome. Thank you.
I'm having same issue. When I have "Guest Monitor Blank" and do PrtScrn or Snipping Tool to take a screenshot, the screenshot is of the ScreenConnect logo on the blank Guest screen. I want it to be of what I can see on MY screen, remotely accessing the guest. Not really sure why anybody would want to take a screenshot of what is known to be a blank screen. Work-around is to unblank guest, take screenshot, then RE-blank the guest. Awfully cumbersome. Thank you.