Your comments

I do have it installed. my problem I this is, the installed version is 19.0 and my license says I am entitled to to 20.

Current version under License tab.

License

Validation Status: SuccessUsage Report: 0 concurrent

Protect-ip Glogal Solutions; 190822724883; Issued 8/22/2019; 8 concurrent sessions

and under status tab

Your Version:20.7.29305.7496Latest Version:21.14.5924.8013Latest Eligible Version:20.8.29679.7530Download Location:https://www.connectwise.com/software/control/download

I do not have anything under configuration tab it is blank.

Says:   Administration page and click the Advanced tab:

I do not have an advanced option

I am using a standalone version

how did you edit this file