So, we had LMI removed from the End User portal only to find out that those who are working remotely from Macs can no longer effectively do so. In today's age, where Macs are becoming a more significant portion of our supported desktops, ConnectWise decided that it was acceptable to take away Mac remote printing support without providing a solution to replace it with. If this isn't implemented soon, I don't think we'll be the only ones looking for alternative RMM solutions.
So, we had LMI removed from the End User portal only to find out that those who are working remotely from Macs can no longer effectively do so. In today's age, where Macs are becoming a more significant portion of our supported desktops, ConnectWise decided that it was acceptable to take away Mac remote printing support without providing a solution to replace it with. If this isn't implemented soon, I don't think we'll be the only ones looking for alternative RMM solutions.