We are on 21.6.3172.7787 so that is not the issue. We still have this issue. AD Server goes now at a client site and we cannot use Control to remote into anything as DNS is down at the clients location. We are running GoToAssist on servers now just so we can remote in when DNS goes down as Control does not work. Any fixes here. We are hosted on ConnectWise servers. 

It has been a few years. Is this going to be implemented? I had this with Go To Assist?