We are starting to see more of this as well. We just move over to connectwise control and currently Bomgar (or previous product) works on this. Is this a work around with this?
I am very surprised when onboard to this product that this is not a built in feature. My team had to provide work arounds for this but this needs to be a feature. I am not sure how stable that workaround will be as time goes by.
MSPs and the customer's we support have security requirements. SSL Connections is at its simplest form and needs to be something part of your on premise product. This is indeed still a problem and not resolved as I have identified with support this week.
Can this get reopened? We almost had to back out of the product deal with ConnectWise because of it.
Customer support service by UserEcho