Your comments

Expanding on the business case for this... 90% of our clients now have multiple monitors and about 30% have more than two... this is becoming more and more of an issue even with 4K monitors. :(  It's please hold while we connect.. ok give me a few minutes while I split out monitors and find what you are talking about..

So now that it's completed can we get a run-down of what made it in the request and what didn't?

I'd like to see it available even as an add-on for cloud hosted access session only subscriptions.

We use access subscriptions vs. tech subscriptions to allow the end users (not just techs) to access their computers remotely.  So while we would save money by going to the premium bundle, we can't because of the SC licensing restrictions and as it stands now can't do the recordings either. :(

i'd prefer to default to whatever it was last we connected, but I'd lean towards showing everything initially.  Once we've connected to a device and either filtered down to a single monitor OR split out the monitors to seperate windows I'd like subsquent connections to keep those settings.

I'm afraid that defaulting to a single monitor is going to cause us to frequently miss that they have multiple monitors.

This isn't the same thing.

LogMeIn automatically creates separate windows for each remote monitor when you connect to a machine.

In Control/ScreenConnect I have to spend time each time I hope in to manually split them out into separate windows.

Web.config yes, but the second set of the instructions say

"Step 2.

Edit Host.aspx

Change the block of code found here..."

Which you can't do as a cloud customer

Yeah the problem is you can't do that on cloud instances (change the host.aspx piece at least)