Hi AUK, I have uploaded source code to Github.  Project is here 

Hi AUK, I to have never understood why CW cannot implement this to.  Probably take them all of about 5 minutes to fix this issue.  

I will see what I can do about sharing the code on Github as I have other applications I have written there to, if your interested you can find them here

Hi Caitlin

Ideally I would like a button added to the host page that calls my tool but how to do that I have no idea.

Guidance needed on how I go about publishing the extension to the marketplace.

The ShowChatWindow app can be found here

View the Readme1st.pdf on how to use it.

6 years later and still waiting....

I gave up waiting few months back and wrote my own program which is added to the Shared Toolbox and then I can Run the Tools which then forces the chat window to appear on the users screen.  PM me if you want the apps: cg_at_smyservices.com

When I send my first chat to user they often ignore the flashing window in the taskbar, only when I click on the chat window for them do they take notice.  Need to be able to force the chat window to appear.