We have an account with 140 or so computer that we manage. We had an incident where a user was having issue's, and could not tell us the name of the computer. I thought, wouldn't it be nice to be able to use the search to look at the "Logged In User" as well. Having to sort thru all 140 computers to find that one logged in user was time consuming.
- The information i was trying to discern was to find the remote host with a specific user logged in.
- They were not connected to a session, the computer is connected with the agent installed, trying to initiate an "Access" of that specific computer.
- About 5 minute when we found the user manually by using the arrow key to cycle thru all the hosts.
- I don't think role or permissions played into this feature request.
Customer support service by UserEcho