This might look like an insignificant feature, but it is actually a very, very helpful feature. The problem is that when the user logs off there is no way to find out what computer that user was using last. I have worked around this issue by using the username as the computer name but this is not a solution. I have also tried using the computer serial number as the computer name or even a custom tag with a number. The problem is that end users are dumm and I have to spend 5 minutes or more giving them instructions on where to find the computer name. I have used this feature before on another software and it works great for this case scenario.
Customer support service by UserEcho