Yeah, but Reporting 2.0 simply doesn't hit the mark - by a long shot. It doesn't include video recordings, times are always all over the place, exporting is hit and miss, and we have to remember to use the custom field to filter by company. As a mater of fact, filtering in general stinks. Between audits and reporting, it just seems that I have to goto two places for different types of reporting, I just want everything all in one spot and the ability to filter out all that junk stuff like the disconnects and reconnects, I don't need that, but if I just goto the report section, I don't get the recordings. Reporting and auditing have to be overhauled big time. Screenconnect is hands down the most robust platform. But take a look at TeamViewer reporting and how they show the connection times with a video link right there, etc.
Yeah, but Reporting 2.0 simply doesn't hit the mark - by a long shot. It doesn't include video recordings, times are always all over the place, exporting is hit and miss, and we have to remember to use the custom field to filter by company. As a mater of fact, filtering in general stinks. Between audits and reporting, it just seems that I have to goto two places for different types of reporting, I just want everything all in one spot and the ability to filter out all that junk stuff like the disconnects and reconnects, I don't need that, but if I just goto the report section, I don't get the recordings. Reporting and auditing have to be overhauled big time. Screenconnect is hands down the most robust platform. But take a look at TeamViewer reporting and how they show the connection times with a video link right there, etc.