You've read my mind with this post. I'm in !! Now in our upgrade to v6.3 shows up a red dot in every group, and I was like 'what is that, a sniper red dot?' until I figured it out that user keep chating that way after IT left the connection. And even if you explained 1 user, still +1000 to go, and worst: they forget so easily. So, no use for us. We use Company's chat software permanently. xD
I'll be glad to see this as builtin. Please DON'T FORGET LAN IP (besides WAN IP), that will be the cherry on the top. xD
They confirmed me via chat few moments ago, they added this solution already, working on it, this is wonderful !. Specially to get error registered for follow up. I have some session that get service stopped at the remote pc without no apparent reason (normally Win 10) even with pc up&running and internet ok, no standby/hibernation (I assure to disable those always). Excelent !
1 in line please! xD
Ok, sorry for the delay. I add more today + I give you a great web site there where to get more, for insatiable people like myself. Here the link of my own collection (iDK how long the link will be valid): https://drive.google.com/file/d/0BzAmEUWXtkSadlNlQnpvVm9yYlU/view?usp=sharing
Note: It is NOT only WMIC commands, it's also standard CMD commands and I put some from POWERSHELL I guess, it is NOT clean and neat, it's kind of a mixed 'Cesar Salad' type, and it has some spanish description that easily can be translate on google. I know! it's a mess, but get a copy, organize it at your will, you gonna love them!! I love DROP BOMB AND AWAY!!! from SC Command Tab, since I got by myself among 200 PC to check in my day2day. So, no other time to click-click around windows. That's why I love command lines. Most of those 99% tested already. Hope you enjoy it as well !! (note: I WISH WE HAVE A PLACE WHERE TO PUT THEM HERE IN THE FORUM!!!, I hope someone is listen...) Don't forget to add these 3 lines before any command (pack) that delay more than 10 secons to response:
Let me know!
Yes MAC address is a great thing too! Since some firewall filters and other are related to know MAC address.
Chris, I'm also using a full pack of WMI command-line (WMIC). They are awesome to use, just copy, drop into SC Command-Tab, execute them with the delay info needed to avoid instruction being stop by time-out if it take to long, done. You don't need to bother user at all, mostly. If someone need my WMIC pack let me know. (full polished since I used them often every single day)
I'd rather go with Minions option: BANANA !! But seriously. I'm in, control leaves a bad taste in a customer/user side. Assist, Support sound much better, even the ScreenConnect that I'm habit to.
m... agree, but must have the option to choose to be unattended or not. There are many ways to use this. Some good, some bad. If it is unattended, it should have a small icon or something to notice someone got remote control.
IDK why, but I have tremendous faith in SC, since it has satisfied all my expectations for a RD software far from the marketplace. Now this IS the issue, the only one so far. You guys are right. SC shouldn't loose the horizon meanwhile is looking for big jumps on market share and etc. In technology, even when everything goes upside-down, left-to-right, they shouldn't loose the horizon that, the richest and deeper impact of a software in the marketplace pass through who use it: IT. What it means is: A software endure thru the years to come, when it holds whoever supports it: IT guys. We need SC supporting small IT (or solo) companies. There is no other type of sustainability (if I'm using right English word). We feed-back SC with all the improvements, error-fixing, smart-features to come, etc, don't forget that huge contribution we give constantly.
I agree that lately, even Desktop PCs are coming with wired and wireless NICs. But it is very weird more than 2. I think it should show whichever are ACTIVE, means that there is not 169.x.x.x. or disconnected, of course. Even shows up 2 ACTIVE (primary & secondary) IPs in a column wouldn't bother SC General Tab at all. However it is, we definitely need it. I really don't bother for IPv6 for now until this get to be a MUST, globally speaking.
Clean or not to clean... that should be an option! xD We are a Corp environment, kind of safe-tish one, so cleaning transfer tools is a waste, since we use it over and over again. YES: from the security standpoint, I rather put some file/size/cheksum/whatever to compare the file still the same and intact (no corrupted or modified-infested).
Customer support service by UserEcho