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This looks so promising but the GuestInfoUpdateTime isn't working for ours.  Is it possibly the version you have, we're on 6.4xxx?  I'm confused as to why this is labeled as Completed.


Edit - I just noticed the Reference on the Connectwise site  includes the variable for $XDAYSAGO but it is not listed in the available variables on our shared labtech/on-prem server under Manage Session Groups -> Show Reference  The one there only shows $USERNAME, $SERVERVERSION, $OTHERAND, $OTHEROR