Your comments

two more version since then has been released and I still have this issue, any expectation when it should be fixed?


hi

with the release of version 6.4.15083.6507 this morning I checked and it's the same, works if I share all screens, crash if I share 1 of them

David

1. 2 monitors

2. when selecting a single monitor it crashes and if I select all monitors it works

3. yes

4. see screenshots

thanks

david

1. support + access

2. Windows 10 Pro (1709)

3.yes, here it is:

Faulting application name: ScreenConnect.WindowsClient.exe, version: 6.4.15002.6500, time stamp: 0x59e7b624
Faulting module name: KERNELBASE.dll, version: 10.0.16299.15, time stamp: 0x4736733c
Exception code: 0xc000041d
Fault offset: 0x0000000000013fb8
Faulting process id: 0x40a0
Faulting application start time: 0x01d34c8755f85482
Faulting application path: C:\Program Files (x86)\ScreenConnect Client (f645588f28e64fca)\ScreenConnect.WindowsClient.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: b8c8710e-6151-451e-b39a-f448c15fa3b5
Faulting package full name: 
Faulting package-relative application ID: 

hi

now after update to 6.4.15002.6500

ALT-SHIFT to switch language stopped working all together 

please revert it to the way it was.