I have been attempting to accomplish this by trying to adapt information found in this article: http://forum.screenconnect.com/yaf_postst301_Command-line-to-join-an-unattended-session-as-Host.aspx
I have not yet been successful. In case it may be helpful, the following picture shows the available options when attempting to add a custom remote tool in ServiceDesk Plus:
Customer support service by UserEcho
I have been attempting to accomplish this by trying to adapt information found in this article: http://forum.screenconnect.com/yaf_postst301_Command-line-to-join-an-unattended-session-as-Host.aspx
I have not yet been successful. In case it may be helpful, the following picture shows the available options when attempting to add a custom remote tool in ServiceDesk Plus: