Hi Kirsten,

thanks for your reply. Yes, I'm aware of that possibility. However, as allready written to Maximilian Paspa (by email) with version 6 our users did not have ti interact in any way to have the client started.

With 6.1, users would suddenly have to interact before being able to start a session. And that would mean reduced usability and additional explanations on how to use the programm for "not everyday" users.

all the best

Christoph

I would second this request, since we too will be having this requirement from the Compliance point of view.

Thanks

Christoph

Hi Michael,

thank you for your answer concerning my request. I will try the way that is suggested in that help article tomorrow to check if i just didn't try enough :)

all the best

Christoph

Sorry for the late reply - Corys comment notification seems to have been missed. IMHO no, this is not enough. The local user is logged on as a user with administrative priviliges. He also starts IE (and thus screenconnect) with that user. Even if he does not get asked for credentials for an elevated user, he still gets a UAC windows asking if changes to the system should be allowed.

We use screenconnect basically "the other way around". Our internal users are known users (authenticated via LDAP), and external users are basically unknown to the system. But, usually we need the external users to give our internal users support, which also includes installing software and gain elevated privileges. Once I change the direction of viewing within the support session (so the external user has control over my PC instead of me controlling the external PC) the external user can neither enter credentials when being asked for them by UAC, nor can he say "yes" when being asked if it is OK for a software to change system settings (in case the session is allready elevated). I can either see the input window, but my key strokes do not get transmitted, or I can't see the UAC window at all. Being able to do something with those windows - without having to have someone sitting in front of the remote machine to do that - would be very usefull.

I tried the feature you mentioned, but even when using a Host pass, after changing the viewing direction I can still not enter any credentials into the UAC window.

Thanks