Here's the best workaround I can find; customization...
"Change the application title" -
This issue and several other requests on this forum are related to the issue of LabTech using a single shared user account. Could resolve several by integrating LabTech logins the same as Active Directory logins (ideally letting SC user permissions be set by LabTech user permissions)Also need a breakdown of what permissions are set on the host user side, and what permissions are set on the agent/device side
We would really like to see this - and YES - as a pop-up on the host session when exiting! It NEEDS to be intrusive. Since you haven't implemented the ability for separate app.config by groups / machine types, I can't set the policy to auto-lock on disconnect because we do NOT want this to happen for workstations; but I NEED it to be persistent and urge the tech to lock servers on disconnect.
I'm having a hard time understanding why you would purchase an amazing remote assistant tool, which already has very positive brand equity - and then rebrand it... WTF ConnectWise, just add your name to the front of it like a normal person and continue to enhance/integrate the product.
Customer support service by UserEcho