I find this very distracting and it seems to move my cursor from the box I need to be typing in back to the search for agent box. Then I type and hit enter and the results are unpredictable. Very very frustrating for visual effect I would choose to disable anyway.
This happened several versions ago but stopped. I noticed that it started again after update to 6.6 and now seems to happen every single time I hit enter on the command prompt text input field.
It looks like it is related to the transition graphical effects, which I would also like to disable.
We are also missing the tabbed interface functionality from Bomgar. It is the only reason we are keeping ours alive.
This is one more feature we are missing from our previous remote access product, something we keep going back to it for.
We're trying to fully ditch Bomgar which has this feature and a tabbed interface. Some of our hardest working techs are very sad to be losing those features, would love to see them in ConnectWise Control. Make it more than just a cosmetic branding change!
Customer support service by UserEcho