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Horrible performance on Poweredge T310/T610 Servers

Tim 5 years ago • updated by Ben Burner 5 years ago • 4

After installing 6.1, remote connection to PowerEdge T310 and T610 servers are so slow as to be completely unusable. Performance has always been poor when remotely connected to these servers, but now is not usable at all due to the speed.

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    


      

        

      

    
      

        
      
          
    
    
    
    

    

  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    

    

    
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	        Known issue
		

	
	
	

		Ben Burner 5 years ago
    

	
Thank you for the update. The Matrox drivers are the likely culprit. There are two workarounds in this case:

1) As you mentioned, blanking the guest monitor should improve performance
2) Uninstall the Matrox drivers and use the standard VGA driver

Regards,
Ben

	











	


            
		
    	

    

    

    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Tim 5 years ago
    

	
UPDATE: If I set it to blank guest monitor, performance is good. Performance slows to a crawl as soon as Unblank guest monitor is selected again.

	











	





  	
	



	
	
	

	

    

	

	



	
	
	

	
		

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		Ben Burner 5 years ago
    

	
Good afternoon,

Do the PowerEdge T310 and/or T610 servers use Matrox display drivers?

Regards,
Ben

	











	





  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Tim 5 years ago
    

	
Yes.

	











	





  	
	



	
	
	

	

    

	

	



	
	
	
 Answer

	
	

	
		

	        Known issue
		

	
	
	

		Ben Burner 5 years ago
    

	
Thank you for the update. The Matrox drivers are the likely culprit. There are two workarounds in this case:

1) As you mentioned, blanking the guest monitor should improve performance
2) Uninstall the Matrox drivers and use the standard VGA driver

Regards,
Ben

	











	


		


		

		
    	
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