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Known issue

Horrible performance on Poweredge T310/T610 Servers

Tim 4 years ago • updated by Ben Burner 4 years ago • 4

After installing 6.1, remote connection to PowerEdge T310 and T610 servers are so slow as to be completely unusable. Performance has always been poor when remotely connected to these servers, but now is not usable at all due to the speed.

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:

Answer

Answer
Known issue
Ben Burner 4 years ago

Thank you for the update. The Matrox drivers are the likely culprit. There are two workarounds in this case:


1) As you mentioned, blanking the guest monitor should improve performance

2) Uninstall the Matrox drivers and use the standard VGA driver


Regards,

Ben

Tim 4 years ago

UPDATE: If I set it to blank guest monitor, performance is good. Performance slows to a crawl as soon as Unblank guest monitor is selected again.

Waiting for information
Ben Burner 4 years ago

Good afternoon,


Do the PowerEdge T310 and/or T610 servers use Matrox display drivers?


Regards,

Ben

Tim 4 years ago

Yes.

Answer
Known issue
Ben Burner 4 years ago

Thank you for the update. The Matrox drivers are the likely culprit. There are two workarounds in this case:


1) As you mentioned, blanking the guest monitor should improve performance

2) Uninstall the Matrox drivers and use the standard VGA driver


Regards,

Ben

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