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Fixed
Server 2016 - black screen
When we try to connect to a Server 2016 client we receive a black screen.
If we are running version 5.1 client and we are in a hosted Labtech environment do we need to request that our server be upgraded to version 6?
Alex
ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:
Answer
Answer
Fixed
Good morning,
The Server 2016 black screen issue is resolved in the latest stable build of ScreenConnect, version 6.0.11622. I suggest you request an upgrade to 6.0.
Cheers,
Ben
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Customer support service by UserEcho
Good morning,
The Server 2016 black screen issue is resolved in the latest stable build of ScreenConnect, version 6.0.11622. I suggest you request an upgrade to 6.0.
Cheers,
Ben