We are using Connectwise Control on-prem version 21.7
When connecting from my iPad and using the Control app from the App Store, the keyboard does not pass through to the guest. I've tried using the physical Magic Keyboard and the onscreen iPad kayboard - both fail to work.
Interestingly, when I RDP onto a Windows Server from the iPad, then run Control from there, the same thing happens. The keyboard (both Magic Keyboard and onscreen) work within the RDP session and all other apps I tried, but will not work within the Connectwise Control guest session.
The iPad is running iPadOS 14.6.
I've tried on both the iPad Pro 12.9 (2021) and the iPad Air 4th gen - both have the same results.
Customer support service by UserEcho