Under review

Cursor Doesn't Change

Jenny 1 month ago updated by Rishikesh Gajul (Product Manager) 1 month ago 1

When using programs such as Excel or Revit, the cursor won't change to a different view when it should. Examples include resizing Excel cells, copying cell information using the corner of the cell, and moving objects within Revit. We've seen this happen for several users, we are currently on version 21.3.2160.7699 using Windows 10 20H2.

ConnectWise Control Version:
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Server Affected:
Host Client Affected:
Guest Client Affected:

Hi Jenny,

I could not reproduce this issue on my end. Please contact our Support team to help you investigate and fix the issue.