1. Bug Reports
  2. Bugs
0
Under review

Web Configuration can't be modified

Simon 6 months ago • updated by Rishikesh Gajul (Product Manager) 5 months ago • 2

When I try to open the following, it doesn't load properly.


Advanced > Web Configuration > Settings

See the screenshot below.


It can be fixed temporarily by restarting the web service, which can be triggered by changing the database settings.


But whenever I modify something in the Web Configuration, the next time I try to open the settings this bug occurs.

My cloud instance is on v21.2.


I hope this is fixed in v21.3.

ConnectWise Control Version:
Other (please specify)
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    

      

        

      

    
      

        
      
          
    
    
    
    

    
  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Simon 5 months ago
    

	
This bug is still present in v21.3 and the current preview of v21.4.

	











	





  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Rishikesh Gajul (Product Manager) 5 months ago
    

	
Hi Simon,
I apologies for the inconvenience caused to you. I have tried to reproduce this on both the version mentioned above; followed the steps too but was unsuccessful. Kindly, contact our support team for the further investigation.
https://www.connectwise.com/services/support

	











	


		


		

		

		
		
		

		

	












          
          


          


          
          

            

              
Customer support service by UserEcho