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Web Configuration can't be modified

Simon 3 months ago • updated by Rishikesh Gajul (Product Manager) 2 months ago • 2

When I try to open the following, it doesn't load properly.


Advanced > Web Configuration > Settings

See the screenshot below.


It can be fixed temporarily by restarting the web service, which can be triggered by changing the database settings.


But whenever I modify something in the Web Configuration, the next time I try to open the settings this bug occurs.

My cloud instance is on v21.2.


I hope this is fixed in v21.3.

ConnectWise Control Version:
Other (please specify)
Server Affected:
Host Client Affected:
Guest Client Affected:
Simon 2 months ago

This bug is still present in v21.3 and the current preview of v21.4.

Rishikesh Gajul (Product Manager) 2 months ago

Hi Simon,

I apologies for the inconvenience caused to you. I have tried to reproduce this on both the version mentioned above; followed the steps too but was unsuccessful. Kindly, contact our support team for the further investigation.

https://www.connectwise.com/services/support

Customer support service by UserEcho