1. Bug Reports
  2. Bugs
0
Under review

Can no longer login, after SSL Certificate implementation.

Ty Carter 3 months ago • updated by Rishikesh Gajul (Product Manager) 3 months ago • 1

Version 21.1 Connectwise Control; Working with no issue on port 80.  Ran SSL Creation, validated CSR and installed CA supplied; once completed; I am redirected to 443 with DNS name; and attempted to login and continually get "The requested resource requires more permissions than provided by your existing authentication. Please login to continue."

I can't login....

The only workaround was to edit web.config back to WebServerURI: http://+:80 from https://+:443

ConnectWise Control Version:
Other (please specify)
Server Affected:
Host Client Affected:
Guest Client Affected:

Answer

Answer
Rishikesh Gajul (Product Manager) 3 months ago

Hi Ty Carter,

We're sorry to hear about the issue you are experiencing. Please reach out to our Support team for further investigation.
https://www.connectwise.com/services/support

Answer
Rishikesh Gajul (Product Manager) 3 months ago

Hi Ty Carter,

We're sorry to hear about the issue you are experiencing. Please reach out to our Support team for further investigation.
https://www.connectwise.com/services/support

Customer support service by UserEcho