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ConnectWise not installing on Mac with Apple M1 chip

jstein 3 months ago • updated by Simon 3 weeks ago • 2
ConnectWise Control Version:
20.9
Server Affected:
Host Client Affected:
Guest Client Affected:
Misha 3 weeks ago

please make this work faster i already have multiple clients that are using M1 and i can help them out i need to take care of them in-erson . with covid 19 situation you are making my work harder please make it work faster or i need to switch my product to some other company that supports M1 chips 

Simon 3 weeks ago

Do you have Rosetta 2 installed?

https://docs.connectwise.com/ConnectWise_Control_Documentation/Technical_support_bulletins/Rosetta_2_required_for_ConnectWise_Control_on_the_Apple_M1_chip

Customer support service by UserEcho