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Under review

ConnectWise not installing on Mac with Apple M1 chip

jstein 6 months ago • updated by Simon 3 months ago • 2
ConnectWise Control Version:
20.9
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    

      

        

      

    
      

        
      
          
    
    
    
    

    
  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Misha 3 months ago
    

	
please make this work faster i already have multiple clients that are using M1 and i can help them out i need to take care of them in-erson . with covid 19 situation you are making my work harder please make it work faster or i need to switch my product to some other company that supports M1 chips 

	











	





  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Simon 3 months ago
    

	
Do you have Rosetta 2 installed?
https://docs.connectwise.com/ConnectWise_Control_Documentation/Technical_support_bulletins/Rosetta_2_required_for_ConnectWise_Control_on_the_Apple_M1_chip

	











	


		


		

		

		
		
		

		

	












          
          


          


          
          

            

              
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