0
Fixed

Can't download Bridge Installer on v20.13.1861.7653

Simon 7 months ago updated by Rishikesh Gajul (Product Manager) 6 months ago 6

On v20.13.1861.7653, the "Download Bridge Installer" link no longer works — clicking on it throws an error (see below).

I can't use the extension at all because of this. Please fix!

P.S. Just tried the new version 20.13.1892.7656 and the bug is still there.

ConnectWise Control Version:
Other (please specify)
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

I checked the error on my on-premises installation and it's a compilation error at line 29 of Download.ashx.

Error message: 'ServerExtensions' does not contain a definition for 'GetWindowsClientIcons'

The offending line 29: var pngIconsBySize = ServerExtensions.GetWindowsClientIcons();

I just tested the new stable version, v20.13.1905.7657, and the bug still exists. I can't download the Bridge service installer and it throws the same compilation error as before.

Upgraded to the newly released stable version, 21.1.2009.7678.

It's still not possible to download the Bridge service installer. The same error.

Please, please, please release a truly stable version.

Upgraded to the new v21.2 preview and it's the same story. Can you fix the Bridge extension please?

The Bridge extension was recently updated to v1.0.8.

With this update, the bug seems to have been fixed.


I can confirm that I was able to download the Bridge service installer successfully.

You can close this ticket.

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