Under review

Hyper-V VM - black screen with multiple monitors

alex.manary 10 months ago 0

Connectwise Control version 20.10.957.7556

We are trying to use Connectwise Control to share the screen of a user on a Hyper-V terminal server via the Meeting function.

Sharing a single screen works. But the user has two monitors, and attempting to share both screens at the same time causes the screen share to go black. 

If I have the user share their screen before connecting to the terminal server, it works. 

More info in this ticket: Ticket#14153671
ConnectWise Control Version:
Other (please specify)
Server Affected:
Host Client Affected:
Guest Client Affected: