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Under review

Unable to interact with remote Mac device running MacOS 11.0.1 Big Sur

The Technology Shop 1 week ago 0

I was unable to access and support a customer with MacOS 11.0.1 Big Sur installed. I was using a Windows 10 based system and I had to also guide them to the privacy settings to allow accessibility which I could then move the mouse, but still unable to interact with the desktop of their iMac

ConnectWise Control Version:
20.9
Server Affected:
Host Client Affected:
Guest Client Affected: