I’m on the latest version of Control (onprem instance) and I’ve had an annoying problem (very hard to reproduce) for quite a few months and many versions. When we connect to a Windows Server (2012 and above) and click the Send Ctrl-Alt-Del, nothing happens until I slightly resize the screen, then the login screen shows up. Many times, after the login creds are entered, the screen doesn’t update until a screen resize as well. Also, after 'waking up' the server screen, that particular server will be fine across several connects/disconnects but after some amount of time it goes back to semi-sleep. Multiple techs connecting to multiple servers convinces me that it’s not relegated to a single server or tech. All hosts and guests are at current version. Any ideas?
Customer support service by UserEcho