Under review

Mac task bar icon and dark mode

Roudger 1 year ago updated 12 months ago 6

version : 20.10

When using a custom icon for "ApplicationIconMac22", it is not displayed in dark mode.
However, I use exactly the same characteristics for the PNG file (22x22, gray scaled with alpha mask, only black with transparency).
But instead of seeing the same icon in white color, there is absolutely nothing.

ConnectWise Control Version:
Other (please specify)
Server Affected:
Host Client Affected:
Guest Client Affected:

Hi Roudger, 

I just tested on my mac, still seeing the ApplicationIconMac22 in both light and dark mode on my machine. What OS is the Mac on?

Thank you for your reply.
The Mac is under 10.15.7.
Are you talking about a personalized icon, not the original?

Thanks! Yes, I changed my ApplicationIconMac22 to something custom (an M&M) and my appearance to dark. I am, however, on the Big Sur beta. Either way, would suggest you reach out to Support for additional assistance!

thank you, the ticket is open: 14012681

Support response :

we believe this to be expected behavior when using dark mode and a dark icon. I see that your image is a PNG with no background and only using a dark color so its going to blend into the system. You need to use a lighter color or shade in your icon or put a background on the image and that should allow you to see the icon.

And my reply :

Indeed, I preferred to switch the icon to color (not tested in gray but I imagine that it works) and it appears well in Dark Mode.
It seems to me that the icon is made lighter in Dark Mode while the expected result to be consistent with the Apple system is a white icon in Dark Mode (black in light mode).

It would still be interesting to be able to decide on the icon for each mode and to be able to use a Retina icon.
But I understand that there is surely more urgent to do ...