
0
Known issue
Remote Workforce Client Underlying Connection was closed
The client won't connect saying "the underlying connection was closed. An unexpected error occured on a send.
ConnectWise Control Version:
20.9
Server Affected:
Host Client Affected:
Guest Client Affected:
Commenting disabled
Customer support service by UserEcho
Hi Vladoano,
Thanks for reporting, development is currently working on a solution. This relates to the deprecated TLS 1.0/1.1 protocols. A workaround for now would be to have your Remote Workforce users login to your instance directly using your Control URL.