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Known issue

Remote Printing Brother MFC-L5850DW

Marty Marks 3 months ago updated by Rishikesh Gajul (Product Manager) 2 months ago 2

Printing from a remote machine to a local Brother MFC-L5850DW immediately throws an error on the local machine and leaves the printer stuck in an error state locally.  The printer itself is fine and continues to print from every other local computer, and no errors are thrown on the remote computer.

ConnectWise Control Version:
20.8
Server Affected:
Host Client Affected:
Guest Client Affected:

Also have an issue with a MFC-L5850DW that won't print remotely. Local computer doesn't recognize the remote printer. Once it recognized it long enough to print a test page, then disappeared.

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