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macOS - Can not open "ConnectWise Control Client"

NalaLockspur 12 months ago • updated by Caitlin M Barnes (Product Manager) 12 months ago • 2

Every time I try to open the control client from the web app, I get this message. I then have to re-download it, unzip it, and execute it by hand. I deleted over 100 of these zip files and unzipped files every week.

ConnectWise Control Version:
20.9
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    

      

        

      

    
      

        
      
          
    
    
    
    

    
  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		NalaLockspur 12 months ago
    

	
To be clear, it will not run the previously downloaded client. Sometimes it will run the client, sometimes I have to redownload it

	











	





  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Caitlin M Barnes (Product Manager) 12 months ago
    

	
Can you please provide a screenshot of the error message? Thanks!

	











	


		


		

		

		
		
		

		

	












          
          


          


          
          

            

              
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