Unable to Launch Control from Manage Plugin load error

Nathan Spitalny 1 year ago updated by Caitlin M Barnes (Product Manager) 1 year ago 2

I am unable to Launch Control from Manage.. manage is running 2020.2

Plugin reports below. 
Status: Load ErrorVersion: 1.3.1
Author: ConnectWise 

the plugin is giving me that error

Control Version:20.7.29220.7493

ConnectWise Control Version:
Server Affected:
Host Client Affected:
Guest Client Affected: