
+1
Under review
End Button Appears For Remote Workforce Users
End users are seeing end button under the gear icon on the guest PC header bar, allowing them to end the session and remove the software from the PC.
ConnectWise Control Version:
20.1
Server Affected:
Host Client Affected:
Guest Client Affected:
Customer support service by UserEcho
Hi Eric,
Sounds like you may have some extra permissions enabled for your Remote Workforce role. EndSession is a permission you can deselect under Edit Role on the Security page. The option to End will be greyed out without the permission.
I mentioned the same thing in this bug report
https://control.product.connectwise.com/communities/6/topics/2965-screenconnect-service-disappears-from-windows-services-and-guest-cannot-connect