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+1
Under review

End Button Appears For Remote Workforce Users

Eric Waggoner 1 year ago • updated by davidr4 1 year ago • 2

End users are seeing end button under the gear icon on the guest PC header bar, allowing them to end the session and remove the software from the PC.

ConnectWise Control Version:
20.1
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    

      

        

      

    
      

        
      
          
    
    
    
    

    
  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Caitlin M Barnes (Product Manager) 1 year ago
    

	
Hi Eric, 
Sounds like you may have some extra permissions enabled for your Remote Workforce role. EndSession is a permission you can deselect under Edit Role on the Security page. The option to End will be greyed out without the permission. 

	











	





  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		davidr4 1 year ago
    

	
I mentioned the same thing in this bug report
https://control.product.connectwise.com/communities/6/topics/2965-screenconnect-service-disappears-from-windows-services-and-guest-cannot-connect

	











	


		


		

		

		
		
		

		

	












          
          


          


          
          

            

              
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