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+3
Started

Massive Lag when using ScreenConnect from a Mac to a Windows PC

shagedorn 2 years ago • updated by Eric Davis 2 years ago • 2

I've tested on 3 Macs (Macmini7,1, MacBook Pro 13 Early 2011, and Macbook Air 2014) all running OS X (10.95 - 10.15) .  We are experiencing massive lag when connecting into Windows PCs.  For example, when just moving windows around the screen sometimes it won't move for 10 seconds or more.

ConnectWise Control Version:
20.1
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    

      

        

      

    
      

        
      
          
    
    
    
    

    
  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Kyle Hansen 2 years ago
    

	
I confirm this behavior, on an older Mac running OS X 10.11, but the behavior is the same. This appeared to start after the most recent application update, before that it was fine, according to the user. User reports this version: 20.1.27036.7360 

	











	





  	
	



	
	
	

	

    

	

	



	
	
	

	
		

	        Started
		

	
	
	

		Eric Davis 2 years ago
    

	
This should be fixed in 20.3.

	











	


		


		

		

		
		
		

		

	












          
          


          


          
          

            

              
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