1. Bug Reports
  2. Bugs
0
Under review

Remote session stops responding to input when two or more sessions are open on MacOS (multiple versions)

crshovrd 2 years ago • 0

Hello,

We are cloud hosted SC and I have noticed over the past 2 years that if I have more than one remote session open for longer than 60 seconds without input, both will stop responding to input and the session will need to be restarted.

I have spoken with all my colleagues on different versions of OSX and they all experience the exact same issue.

Is this a known bug or "works as designed?"

ConnectWise Control Version:
19.6
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    

      

        

      

    
      

        
      
          
    
    
    
    

    
  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			
		


		

		

		
		
		

		

	












          
          


          


          
          

            

              
Customer support service by UserEcho