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Under review

Connection requires new client download every time

Bruce H 2 years ago • 0

My "guests" have to download the client program every time I try to initiate a support connection even if they have downloaded it multiple times before, even in the same day.  Is this normal?

ConnectWise Control Version:
19.6
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    

      

        

      

    
      

        
      
          
    
    
    
    

    
  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			
		


		

		

		
		
		

		

	












          
          


          


          
          

            

              
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