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Black screen on many guests

kuceraservis 1 year ago updated 1 year ago 1

Hi, in CWC version 19.4.25699.7240 is bug. Many computers with Windows 10 have only black screen with cursor when i join them.

please fix it.

Thanks.

ConnectWise Control Version:
20.8
Server Affected:
Host Client Affected:
Guest Client Affected:

I have found that this problem is only when the image quality is set to low or medium. At high quality it's ok.