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Under review

Notes field deletes automatically

Nathan Tong 2 years ago • updated by Mayfield 2 years ago • 1

Hi, I've seen a few posts on this a few years ago, but we have still been having this issue. We add a few notes to a machine, and eventually they always get deleted. I dont know if its when there is an update, or if its the age, but 100% of the notes get deleted.

ConnectWise Control Version:
20.8
Server Affected:
Host Client Affected:
Guest Client Affected:
OS:

                            
                            

                    

                
                

            
            
    


	
	


                    
    					
                    
	

	

	
	
    


  
  

  

  
    

    

      

        

      

    
      

        
      
          
    
    
    
    

    
  
  


  

  

    


    
    
    

    
    

    
    

    
    

    



    
    
    

    
    
    
    
    
    









   







	

        


    


	



		

		

			



  	
	



	
	
	

	

    

	

	



	
	
	

	
	
	

		Mayfield 2 years ago
    

	
By default for the last 1-2 years, AddedNote events have been excluded from deletion on new instances. You may need to adjust your instance's database maintenance settings.
https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Administration_page/Database_page

	











	


		


		

		

		
		
		

		

	












          
          


          


          
          

            

              
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